When to see a doctor for a referral memo
- When your symptoms persist or worsen despite treatment
- If your condition requires specialized care or expertise
- When you need confirmation of a diagnosis or treatment plan
- If you’re seeking a second opinion for peace of mind
Connect with a GP on the Doctor Anywhere app for expert medical advice, and get a referral to a specialist or other healthcare services. Your referral memo will be available for download within minutes.
Request A Referral Memo
$21.80 nett
$49.05 after hours (9pm-6am)
Consult a licensed GP for medical advice and an onward referral to specialist or other healthcare services.
It’s easy to get started
Connect with a GP
on-demand or book an appointment for a consultation
Receive your referral memo instantly within the app. Easily download the PDF or have it sent directly to your email.
Our Care Coordinators will follow up to connect you to the right specialist and help with your appointment scheduling
Connect To Specialist Care
Find specialists, receive trusted recommendations, and book appointments with ease with Doctor Anywhere’s complimentary service.
Frequently Asked Questions:
How does the referral memo service work?
Our referral memo service allows you to consult with a GP online conveniently at home, saving you time and hassle associated with in-person clinic visits. During your consultation, the GP will assess your condition and, if necessary, provide you with a referral memo. This memo will be sent to you digitally within minutes, allowing you to proceed with booking an appointment with a specialist.
Do I need a referral memo for all specialist consultations?
Not all specialist consultations require a referral memo. However, many specialists do require one to ensure that your care is coordinated and that they have all the necessary medical information from your GP. More importantly, some insurance providers require a referral memo from a GP before they can proceed with claims for specialist consult. It’s best to check with the specialist or your insurance provider to confirm.
How long does it take to get an appointment with a specialist?
Once you receive the referral memo, our care coordinators will contact you with 3 working days to schedule an appointment with the specialist. The appointment date with a specialist can vary depending on the specialist’s availability and your location. In most cases, you may be able to get an appointment within a few days, while in other cases, it might take a few weeks. Your referral memo will help expedite the process with our seamless and integrated care system that we have put in place to facilitate better patient care.
Is the referral memo service covered by insurance?
Coverage for our referral memo service depends on your insurance plan. Some insurance providers may cover the cost of online GP consultations and referral memos, while others may not. We recommend checking with your insurance provider to understand what is covered under your plan.
Can I choose my specialist?
Yes, you can choose your specialist. Please note that some insurance policies will only allow claims if you go to their panel specialists. If you have a preferred specialist, you can inform the GP during your consultation, and the referral memo can be directed accordingly. If you need assistance selecting a specialist, the GP can also provide recommendations based on your specific medical needs.
How do I prepare for my video consultation?
To prepare for your video consultation, ensure you have a stable internet connection and a device with a camera and microphone. Find a quiet, private space where you can speak openly with the GP. Have any relevant medical records or a list of current medications on hand, as the GP may ask about your medical history. Additionally, prepare any questions or concerns you want to discuss during the consultation.