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APPROVAL LETTER
Please ensure that you have the approval letter from a Singapore Government agency OR Reciprocal green lane (RGL) approval letter prior to making your appointment for the PCR Swab Test. The test costs:
For Flights to China at $200/swab
For Other Flights at $160/swab
inclusive of GST.

TESTING WINDOW
Please make an appointment that fits your required testing window. Your appointment for a Swab Test at our clinic should be at least 48 or 72 hours prior to your flight (whichever is applicable, depending on requirements set out by your destination country).

Please book an appointment for pre departure at our clinics here. If you have any questions, you may view the FAQs below, call us at +65 3158 1836 or email us at askus@doctoranywhere.com

MAKING AN APPOINTMENT
After making your appointment, you will receive a confirmation email with the clinic location and appointment date and time. The swab test will take 15 minutes – please ensure that you are punctual for your test.

DOCUMENTS TO BRING FOR APPOINTMENT
1. Identity card and passport
2. Soft copy booking reference indicating date and time of flight
3. Approval letter from a Singapore government agency
OR
Reciprocal green lane (RGL) approval letter.
After the test, you should minimise contact with others to reduce your risk of contracting COVID-19.

RESULTS
You will receive your test results via email within 4 hours of the clinic receiving the results from the lab. We will send you the results to your registered email address. Please note that you will have to print a hardcopy of the memo yourself.

INDENMITY
It is possible that there may be a delay in your results during the transport and processing, which can lead to an event where the flight is missed. Please refer to our FAQ for the terms and conditions of the PCR Swab Test.

APPROVAL LETTER
Please ensure that you have the approval letter from a Singapore Government agency prior to making your appointment for the Pre-Departure Polymerase Chain Reaction (PCR) Swab Test. The test costs:
For Flights to China at $200/swab
For Other Flights at $160/swab
inclusive of GST.

TESTING WINDOW
You should make an appointment that fits your required testing window. Your appointment for a Swab Test at our clinic should be at least 48 or 72 hours prior to your flight (whichever is applicable, depending on requirements set out by your destination country).
Please book an appointment for pre departure at our clinics here. If you have any questions, you may view our FAQs below or call us at +65 3158 1836 or email us at askus@doctoranywhere.com

MAKING AN APPOINTMENT
You will receive a confirmation email with the clinic location and appointment date and time. Please arrive punctually for your swab test, which will take 15min.

DOCUMENTS TO BRING FOR APPOINTMENT
1. Identity card and passport
2. Soft copy booking reference indicating date and time of flight
3. Approval letter from a Singapore government agency
OR
Reciprocal green lane (RGL) approval letter.After the test, you should minimise contact with others and reduce your risk of contracting COVID-19.

RESULTS
You will receive the results via email within 4 hours of the clinic receiving the results from the lab, if you met the cut-off timing. We will email the results to your email address. You will need to print and bring the memo overseas yourself.

INDENMITY
It is possible that delays in results conveyance may occur, which can lead to an event where the flight is missed. Please refer to our FAQ for our terms and conditions of the Swab Test.
APPROVAL LETTER
Please ensure that you have the approval letter from a Singapore Government agency prior to making your appointment for the Pre-Departure Polymerase Chain Reaction (PCR) Swab Test. The test costs:
For Flights to China at $200/swab
For Other Flights at $160/swab
inclusive of GST.
TESTING WINDOW
You should make an appointment that fits your required testing window. Your appointment for a Swab Test at our clinic should be at least 48 or 72 hours prior to your flight (whichever is applicable, depending on requirements set out by your destination country).
Please book an appointment for pre departure at our clinics here. If you have any questions, you may view our FAQs below or call us at +65 3158 1836 or email us at askus@doctoranywhere.com
MAKING AN APPOINTMENT
You will receive a confirmation email with the clinic location and appointment date and time. Please arrive punctually for your swab test, which will take 15min.
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DOCUMENTS TO BRING FOR APPOINTMENT

1. Identity card and passport
2. Soft copy booking reference indicating date and time of flight
3. Approval letter from a Singapore government agency
OR
Reciprocal green lane (RGL) approval letter

After the test, you should minimise contact with others and reduce your risk of contracting COVID-19.

RESULTS
You will receive the results via email within 4 hours of the clinic receiving the results from the lab, if you met the cut-off timing. We will email the results to your email address. You will need to print and bring the memo overseas yourself.
INDEMNITY
It is possible that delays in results conveyance may occur, which can lead to an event where the flight is missed. Please refer to our FAQ for our terms and conditions of the Swab Test.

CLINIC LOCATIONS
Contact us to book an appointment at your preferred clinic.

DA Clinic @ Anson

10 Anson Road #01-12, International Plaza, Singapore 079903
Tel: +65 6954 1012

DA Clinic @ Bukit Batok

451 Bukit Batok West Ave 6 #01-02, Singapore 650451
Tel: +65 6259 9531

DA Clinic @ Anchorvale

351 Anchorvale Road #01-01, Singapore 540351
Tel: +65 6241 7460

DA Clinic @ Bishan

501 Bishan Street 11 #01-374, Singapore 570501
Tel: +65 6262 3759

DA Clinic @ Taman Jurong

Blk 140 Corporation Drive #01-03,
Singapore 610140
Tel: +65 6963 9892

DA Clinic @ Potong Pasir

51 Upper Serangoon Road #01-53, The Poiz Centre,
Singapore 347697
Tel: +65 6954 1012

Intemedical 24 Hr Clinic

Member Of DA Clinic Group
525 Ang Mo Kio Ave 10, #01-2407, Singapore 560525
Tel: +65 9155 8378

CLINIC LOCATIONS
Contact us to book an appointment at your preferred clinic.

DA Clinic @ Anson

10 Anson Road #01-12, International Plaza, Singapore 079903
Tel: +65 6954 1012

DA Clinic @ Bukit Batok

451 Bukit Batok West Ave 6 #01-02, Singapore 650451
Tel: +65 6259 9531

DA Clinic @ Anchorvale

351 Anchorvale Road #01-01, Singapore 540351
Tel: +65 6241 7460

DA Clinic @ Bishan

501 Bishan Street 11 #01-374, Singapore 570501
Tel: +65 6262 3759

DA Clinic @ Potong Pasir

10 Anson Road #01-12, International Plaza, Singapore 079903
Tel: +65 6954 0513

DA Clinic @ Taman Jurong

Blk 140 Corporation Drive #01-03, Singapore 610140
Tel: +65 6963 9892

Intemedical 24 Hr Clinic (Member Of DA Clinic Group)

525 Ang Mo Kio Ave 10, #01-2407, Singapore 560525
Tel: +65 9155 8378

Pre-Departure COVID-19 PCR Swab Test
Where can I get the Pre-Departure COVID-19 PCR Swab Test approval letter? What if I have approvals to do a Pre-Departure COVID-19 PCR Swab Test from my country's embassy located in Singapore?

Before a Pre-Departure COVID-19 PCR Swab Test can be performed at our clinics, you will need either:

1. an approval letter from any Singapore government agency
OR
2. any Reciprocal green lane approval letter.

You may apply for the approval letter here.

Please note that approval letters obtained from the embassies of your country located in Singapore are not accepted.

Can i get a Pre-Departure COVID-19 PCR Swab Test even if i’m not travelling? I do not have an approval letter, but I feel unwell. Can i do a voluntary swab test?

Pre-Departure COVID-19 PCR Swab Test can only be conducted for those whom have obtained an approval letter:

-Either approval letter by Singapore government agency or any reciprocal green lane for travel. We do not conduct swab tests for individuals on an elective/voluntary basis.

DA clinics are PHPC accredited. Our doctors continue to conduct swab tests where indicated in the course of seeing patients whom have symptoms suggestive of COVID-19 infection. We do not conduct Pre-Departure COVID-19 PCR Swab Test for those who are well.

What is the required testing window for a Pre-Departure COVID-19 PCR Swab Test?

The required testing window is calculated based on your flight timing. You should be present at our clinic for your Pre-Departure COVID-19 PCR Swab Test at least 48 or 72 hours prior to your flight (whichever is applicable based on requirements set out by your destination country).

We can still proceed with your swab test if it’s within 48 hours of your flight. However, do understand that there is the chance that the result may not be ready in time for your flight, and you may not be able to proceed with your departure.

If the traveller’s flight timing has changed, and the flight details indicated on the approval letter is different from the revised flight schedule, does the traveller need to re-seek approval?

You do not need to re-seek an approval for the revised flight timing in the event that your flight timing is changed. Your approval letter may thus indicate a flight timing that is different from your revised flight schedule.

Please note that the Pre-Departure COVID-19 PCR Swab Test shall be conducted no less than 48 hours before your revised flight timing.

On arrival at our clinic, you will need to show:
– Either approval letter by Singapore government agency or any reciprocal green lane approval letter
– Details of the original flight
– Details of the revised flight timing

Please note that we reserve the right to not conduct a Pre-Departure COVID-19 PCR Swab Test should inconsistencies or irregularities be noted.

Can i have a Pre-Departure COVID-19 PCR Swab Test without an appointment if i have the necessary documentation?

It is recommended that you make an appointment for your Pre-Departure COVID-19 PCR Swab Test with us, so that we can serve you without delay.

You can have a Pre-Departure COVID-19 PCR Swab Test on a walk-in basis, provided you furnish the necessary documentation:
– Either approval letter by Singapore government agency or any reciprocal green lane approval letter
– NRIC and Passport
– Details of flight (soft copy permitted)

Please note that we may have to serve those with appointments first, prior to attending to you.

What is the cost of the Pre-Departure COVID-19 PCR Swab Test? Are there other charges?

The cost of the Pre-Departure COVID-19 PCR Swab Test:
For Flights to China at $200/swab
For Other Flights at $160/swab
inclusive of GST.

There will be no consultation fees or additional charges for the service, unless there is a doctor’s consultation for other acute conditions, or where a medication prescription is issued.

Please note that the cost of the Pre-Departure COVID-19 PCR Swab Test cannot be billed to your corporate panel.

Why do u need my NRIC and Passport for the Pre-Departure COVID-19 PCR Swab Test? What about local address and email/ handphone number?

Verification of your physical NRIC and Passport is part of our protocol. Your results memo will reflect these particulars. Your local address and handphone number are necessary to facilitate contact tracing in the event that your test result is positive. The results memo will be emailed to you within 4 hours of the clinic receiving the results from the lab.

What happens after the Pre-Departure COVID-19 PCR Swab Test?

The Pre-Departure COVID-19 PCR Swab Test takes 15 minutes to complete. You are advised to reduce contact with other individuals to lessen the chance of contracting COVID-19 before the swab test results are out.

We will email the results memo to you within 4 hrs of us receiving it. In the event that the result is positive or inconclusive, we will contact you via phone.

You are advised to print hardcopies of your results and bring it with you overseas.

What if i want a hard copy of the Pre-Departure COVID-19 PCR Swab Test results?

You may request a hardcopy of the Pre-Departure COVID-19 PCR Swab Test results at the clinic which you did the swab test at. No additional charges apply.

What if the Pre-Departure COVID-19 PCR Swab Test results fail to be ready on time?

DA works with authorized laboratory partners appointed by the Ministry of Health (MOH) for Pre-Departure COVID-19 PCR Swab Tests. It is possible that delays may occur in the transport and processing of specimen as well as in the delivery of results.

In the event that the results cannot be furnished within 4 hours of your departure due to exigencies of service on the part of DA and/or our laboratory partners, we will refund the full cost of the test.

DA and/or the partner laboratories shall not be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for costs, loss of income, revenue or profits, business interruption) resulting or arising directly or indirectly from your use of our test services.

The terms and conditions of our Pre-Departure COVID-19 PCR Swab Test service will be shared with you at the point of registration for your review and acceptance before the test.

What if i need additional memos apart from the standard memos for Pre-Departure COVID-19 PCR Swab Test results?

DA will provide the standardised Pre-Departure COVID-19 PCR Swab Test results memo as guided by the Ministry of Health (MOH). We do not routinely raise additional memos pertaining to pre-departure swab tests.

If you should need additional memos, kindly raise them to our staff prior to the Pre-Departure COVID-19 PCR Swab Test. Additional memos are subject to the nature of the request and/or additional charges.

What if the Pre-Departure COVID-19 PCR Swab Test result is positive?

In the event that the Pre-Departure COVID-19 PCR Swab Test result is positive, we will not be able to issue a memo for fitness to travel. We will contact you to make arrangements for an urgent referral to NCID for subsequent care and management.

What if the Pre-Departure COVID-19 PCR Swab Test result is inconclusive?

The Pre-Departure COVID-19 PCR Swab Test results may return as inconclusive. In the event that occurs, a repeat test may be conducted and is chargeable. Should this result affect your departure, DA and/or the appointed laboratories vendor(s) shall not be held responsible or liable for any claims, damages, losses, expenses, costs or liabilities.