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Approved Letter

TESTING FEES
For Flights to China at $200/test
For Other Flights at $160/test
Fees are inclusive of GST. Additional serology test is included for flights to China.

Testing Window

TESTING WINDOW
Please make an appointment that fits your required testing window. Your appointment for a Swab Test at our clinic should be at least 48 or 72 hours prior to your flight (whichever is applicable, depending on requirements set out by your destination country).

Please book an appointment for pre departure at our clinics here. If you have any questions, you may view the FAQs below, call us at +65 3158 1836 or email us at askus@doctoranywhere.com

Making an Appointment

MAKING AN APPOINTMENT
After making your appointment, you will receive a confirmation email with the clinic location and appointment date and time. The swab test will take 15 minutes – please ensure that you are punctual for your test.

Documents to bring for Appointment
DOCUMENTS TO BRING FOR APPOINTMENT
1. Identity card and passport
2. Soft copy booking reference indicating date and time of flight
After the test, you should minimise contact with others to reduce your risk of contracting COVID-19.

Receive your results

RESULTS
You will receive your test results via email within 4 hours of the clinic receiving the results from the lab. We will send you the results to your registered email address. Please note that you will have to print a hardcopy of the memo yourself.

Indemnity
INDENMITY
It is possible that there may be a delay in your results during the transport and processing, which can lead to an event where the flight is missed. Please refer to our FAQ for the terms and conditions of the PCR Swab Test.

Corporate/Group Covid-19 PCR swab test, please contact us at BD@DoctorAnywhere.com.

Approved Letter

TESTING FEES
For Flights to China at $200/test
For Other Flights at $160/test
Fees are inclusive of GST. Additional serology test is included for flights to China.

Testing Window for Tests

TESTING WINDOW
You should make an appointment that fits your required testing window. Your appointment for a Swab Test at our clinic should be at least 48 or 72 hours prior to your flight (whichever is applicable, depending on requirements set out by your destination country).
Please book an appointment for pre departure at our clinics here. If you have any questions, you may view our FAQs below or call us at +65 3158 1836 or email us at askus@doctoranywhere.com

Making an Appointment

MAKING AN APPOINTMENT
You will receive a confirmation email with the clinic location and appointment date and time. Please arrive punctually for your swab test, which will take 15min.

Documents to bring for Appointment
DOCUMENTS TO BRING FOR APPOINTMENT
1. Identity card and passport
2. Soft copy booking reference indicating date and time of flight
After the test, you should minimise contact with others and reduce your risk of contracting COVID-19.

Receive your results

RESULTS
You will receive the results via email within 4 hours of the clinic receiving the results from the lab, if you met the cut-off timing. We will email the results to your email address. You will need to print and bring the memo overseas yourself.

Indemnity
INDENMITY
It is possible that delays in results conveyance may occur, which can lead to an event where the flight is missed. Please refer to our FAQ for our terms and conditions of the Swab Test.

Corporate/Group Covid-19 PCR swab test, please contact us at BD@DoctorAnywhere.com.

TESTING FEES
For Flights to China at $200/test
For Other Flights at $160/test
Fees are inclusive of GST. Additional serology test is included for flights to China.
TESTING WINDOW
You should make an appointment that fits your required testing window. Your appointment for a Swab Test at our clinic should be at least 48 or 72 hours prior to your flight (whichever is applicable, depending on requirements set out by your destination country).
Please book an appointment for pre departure at our clinics here. If you have any questions, you may view our FAQs below or call us at +65 3158 1836 or email us at askus@doctoranywhere.com
MAKING AN APPOINTMENT
You will receive a confirmation email with the clinic location and appointment date and time. Please arrive punctually for your swab test, which will take 15min.
icon-personal-info
DOCUMENTS TO BRING FOR APPOINTMENT

1. Identity card and passport
2. Soft copy booking reference indicating date and time of flight
After the test, you should minimise contact with others and reduce your risk of contracting COVID-19.

RESULTS
You will receive the results via email within 4 hours of the clinic receiving the results from the lab, if you met the cut-off timing. We will email the results to your email address. You will need to print and bring the memo overseas yourself.
INDEMNITY
It is possible that delays in results conveyance may occur, which can lead to an event where the flight is missed. Please refer to our FAQ for our terms and conditions of the Swab Test.

Corporate/Group Covid-19 PCR swab test, please contact us at BD@DoctorAnywhere.com.

CLINIC LOCATIONS
Contact us to book an appointment at your preferred clinic.

DA Clinic Locations

DA Clinic @ Anson

10 Anson Road #01-12, International Plaza, Singapore 079903
Tel: +65 3165 0142

DA Clinic Locations

DA Clinic @ Bukit Batok

451 Bukit Batok West Ave 6 #01-02, Singapore 650451
Tel: +65 3165 0143

DA Clinic Locations

DA Clinic @ Anchorvale

351 Anchorvale Road #01-01, Singapore 540351
Tel: +65 3165 0144

DA Clinic Locations

DA Clinic @ Bishan

501 Bishan Street 11 #01-374, Singapore 570501
Tel: +65 3165 0140

DA Clinic Locations

DA Clinic @ Taman Jurong

Blk 140 Corporation Drive #01-03,
Singapore 610140
Tel: +65 3165 0145

DA Clinic Locations

DA Clinic @ Potong Pasir

51 Upper Serangoon Road #01-53, The Poiz Centre,
Singapore 347697
Tel: +65 3165 0139

DA Clinic Locations

Intemedical 24 Hr Clinic

Member Of DA Clinic Group
525 Ang Mo Kio Ave 10, #01-2407, Singapore 560525
Tel: +65 3165 0147

DA Clinic Locations

K2 Medical Clinic @ Simei

Member Of DA Clinic Group
248 Simei Street 5, #01-128 Singapore 520248
Tel: +65 3165 0146

CLINIC LOCATIONS
Contact us to book an appointment at your preferred clinic.

DA Clinic Locations

DA Clinic @ Anson

10 Anson Road #01-12, International Plaza, Singapore 079903
Tel: +65 3165 0142

DA Clinic Locations

DA Clinic @ Bukit Batok

451 Bukit Batok West Ave 6 #01-02, Singapore 650451
Tel: +65 3165 0143

DA Clinic Locations

DA Clinic @ Anchorvale

351 Anchorvale Road #01-01, Singapore 540351
Tel: +65 3165 0144

DA Clinic Locations

DA Clinic @ Bishan

501 Bishan Street 11 #01-374, Singapore 570501
Tel: +65 3165 0140

DA Clinic Locations

DA Clinic @ Potong Pasir

10 Anson Road #01-12, International Plaza, Singapore 079903
Tel: +65 3165 0139

DA Clinic Locations

DA Clinic @ Taman Jurong

Blk 140 Corporation Drive #01-03, Singapore 610140
Tel: +65 3165 0145

DA Clinic Locations

Intemedical 24 Hr Clinic (Member Of DA Clinic Group)

525 Ang Mo Kio Ave 10, #01-2407, Singapore 560525
Tel: +65 3165 0147

DA Clinic Locations

K2 Medical Clinic @ Simei (Member Of DA Clinic Group)

248 Simei Street 5, #01-128, Singapore 520248
Tel: +65 3165 0146

Frequently Asked Questions

Pre-Departure COVID-19 PCR Swab Test
Can I get a Pre-Departure COVID-19 PCR Swab Test even if I’m not travelling? I do not have an approval letter, but I feel unwell. Can I do a voluntary swab test?

The COVID-19 PCR Swab Test can be conducted for any individuals on a voluntary basis, no approval letter is necessary. The costs of the test is however, not subsidized by Ministry of Health (MOH).

DA clinics are PHPC accredited. Our doctors continue to conduct swab tests where indicated in the course of seeing patients whom have symptoms suggestive of COVID-19 infection.

What is the required testing window for a Pre-Departure COVID-19 PCR Swab Test?

The required testing window is calculated based on your flight timing. You should be present at our clinic for your Pre-Departure COVID-19 PCR Swab Test at least 48 or 72 hours prior to your flight (whichever is applicable based on requirements set out by your destination country).

We can still proceed with your swab test if it’s within 48 hours of your flight. However, do understand that there is the chance that the result may not be ready in time for your flight, and you may not be able to proceed with your departure.

If the traveller’s flight timing has changed, and the flight details indicated on the approval letter is different from the revised flight schedule, does the traveller need to re-seek approval?

You do not need to re-seek an approval for the revised flight timing in the event that your flight timing is changed. Your approval letter may thus indicate a flight timing that is different from your revised flight schedule.

Please note that the Pre-Departure COVID-19 PCR Swab Test shall be conducted no less than 48 hours before your revised flight timing.

On arrival at our clinic, you will need to show:
– Details of the original flight
– Details of the revised flight timing

Please note that we reserve the right to not conduct a Pre-Departure COVID-19 PCR Swab Test should inconsistencies or irregularities be noted.

Can I have a Pre-Departure COVID-19 PCR Swab Test without an appointment if I have the necessary documentation?

It is recommended that you make an appointment for your Pre-Departure COVID-19 PCR Swab Test with us, so that we can serve you without delay.

You can have a Pre-Departure COVID-19 PCR Swab Test on a walk-in basis, provided you furnish the necessary documentation:
– NRIC and Passport
– Details of flight (soft copy permitted)

Please note that we may have to serve those with appointments first, prior to attending to you.

What is the cost of the Pre-Departure COVID-19 PCR Swab Test? Are there other charges?

The cost of the Pre-Departure COVID-19 PCR Swab Test:
For Flights to China at $200/swab
For Other Flights at $160/swab
inclusive of GST.

There will be no consultation fees or additional charges for the service, unless there is a doctor’s consultation for other acute conditions, or where a medication prescription is issued.

Please note that the cost of the Pre-Departure COVID-19 PCR Swab Test cannot be billed to your corporate panel.

Why do you need my NRIC and Passport for the Pre-Departure COVID-19 PCR Swab Test? What about local address and email/handphone number?

Verification of your physical NRIC and Passport is part of our protocol. Your results memo will reflect these particulars. Your local address and handphone number are necessary to facilitate contact tracing in the event that your test result is positive. The results memo will be emailed to you within 4 hours of the clinic receiving the results from the lab.

What happens after the Pre-Departure COVID-19 PCR Swab Test?

The Pre-Departure COVID-19 PCR Swab Test takes 15 minutes to complete. You are advised to reduce contact with other individuals to lessen the chance of contracting COVID-19 before the swab test results are out.

We will email the results memo to you within 4 hrs of us receiving it. In the event that the result is positive or inconclusive, we will contact you via phone.

You are advised to print hardcopies of your results and bring it with you overseas.

What if I want a hard copy of the Pre-Departure COVID-19 PCR Swab Test results?

You may request a hardcopy of the Pre-Departure COVID-19 PCR Swab Test results at the clinic which you did the swab test at. No additional charges apply.

What if the Pre-Departure COVID-19 PCR Swab Test results fail to be ready on time?

DA works with authorized laboratory partners appointed by the Ministry of Health (MOH) for Pre-Departure COVID-19 PCR Swab Tests. It is possible that delays may occur in the transport and processing of specimen as well as in the delivery of results.

In the event that the results cannot be furnished within 4 hours of your departure due to exigencies of service on the part of DA and/or our laboratory partners, we will refund the full cost of the test.

DA and/or the partner laboratories shall not be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for costs, loss of income, revenue or profits, business interruption) resulting or arising directly or indirectly from your use of our test services.

The terms and conditions of our Pre-Departure COVID-19 PCR Swab Test service will be shared with you at the point of registration for your review and acceptance before the test.

What if I need additional memos apart from the standard memos for Pre-Departure COVID-19 PCR Swab Test results?

DA will provide the standardised Pre-Departure COVID-19 PCR Swab Test results memo as guided by the Ministry of Health (MOH). We do not routinely raise additional memos pertaining to pre-departure swab tests.

If you should need additional memos, kindly raise them to our staff prior to the Pre-Departure COVID-19 PCR Swab Test. Additional memos are subject to the nature of the request and/or additional charges.

What if the Pre-Departure COVID-19 PCR Swab Test result is positive?

In the event that the Pre-Departure COVID-19 PCR Swab Test result is positive, we will not be able to issue a memo for fitness to travel. We will contact you to make arrangements for an urgent referral to NCID for subsequent care and management.

What if the Pre-Departure COVID-19 PCR Swab Test result is inconclusive?

The Pre-Departure COVID-19 PCR Swab Test results may return as inconclusive. In the event that occurs, a repeat test may be conducted and is chargeable. Should this result affect your departure, DA and/or the appointed laboratories vendor(s) shall not be held responsible or liable for any claims, damages, losses, expenses, costs or liabilities.