Before a Pre-Departure COVID-19 PCR Swab Test can be performed at our clinics, you will need either:

1. an approval letter from any Singapore government agency
OR
2. any Reciprocal green lane approval letter.

You may apply for the approval letter here.

Please note that approval letters obtained from the embassies of your country located in Singapore are not accepted.

Pre-Departure COVID-19 PCR Swab Test can only be conducted for those whom have obtained an approval letter:

-Either approval letter by Singapore government agency or any reciprocal green lane for travel. We do not conduct swab tests for individuals on an elective/voluntary basis.

DA clinics are PHPC accredited. Our doctors continue to conduct swab tests where indicated in the course of seeing patients whom have symptoms suggestive of COVID-19 infection. We do not conduct Pre-Departure COVID-19 PCR Swab Test for those who are well.

The required testing window is calculated based on your flight timing. You should be present at our clinic for your Pre-Departure COVID-19 PCR Swab Test at least 48 or 72 hours prior to your flight (whichever is applicable based on requirements set out by your destination country).

We can still proceed with your swab test if it’s within 48 hours of your flight. However, do understand that there is the chance that the result may not be ready in time for your flight, and you may not be able to proceed with your departure.

You do not need to re-seek an approval for the revised flight timing in the event that your flight timing is changed. Your approval letter may thus indicate a flight timing that is different from your revised flight schedule.

Please note that the Pre-Departure COVID-19 PCR Swab Test shall be conducted no less than 48 hours before your revised flight timing.

On arrival at our clinic, you will need to show:
– Either approval letter by Singapore government agency or any reciprocal green lane approval letter
– Details of the original flight
– Details of the revised flight timing

Please note that we reserve the right to not conduct a Pre-Departure COVID-19 PCR Swab Test should inconsistencies or irregularities be noted.

It is recommended that you make an appointment for your Pre-Departure COVID-19 PCR Swab Test with us, so that we can serve you without delay.

You can have a Pre-Departure COVID-19 PCR Swab Test on a walk-in basis, provided you furnish the necessary documentation:
– Either approval letter by Singapore government agency or any reciprocal green lane approval letter
– NRIC and Passport
– Details of flight (soft copy permitted)

Please note that we may have to serve those with appointments first, prior to attending to you.

The cost of the Pre-Departure COVID-19 PCR Swab Test:
For Flights to China at $200/swab
For Other Flights at $160/swab
inclusive of GST.

There will be no consultation fees or additional charges for the service, unless there is a doctor’s consultation for other acute conditions, or where a medication prescription is issued.

Please note that the cost of the Pre-Departure COVID-19 PCR Swab Test cannot be billed to your corporate panel.

Verification of your physical NRIC and Passport is part of our protocol. Your results memo will reflect these particulars. Your local address and handphone number are necessary to facilitate contact tracing in the event that your test result is positive. The results memo will be emailed to you within 4 hours of the clinic receiving the results from the lab.

The Pre-Departure COVID-19 PCR Swab Test takes 15 minutes to complete. You are advised to reduce contact with other individuals to lessen the chance of contracting COVID-19 before the swab test results are out.

We will email the results memo to you within 4 hrs of us receiving it. In the event that the result is positive or inconclusive, we will contact you via phone.

You are advised to print hardcopies of your results and bring it with you overseas.

You may request a hardcopy of the Pre-Departure COVID-19 PCR Swab Test results at the clinic which you did the swab test at. No additional charges apply.

DA works with authorized laboratory partners appointed by the Ministry of Health (MOH) for Pre-Departure COVID-19 PCR Swab Tests. It is possible that delays may occur in the transport and processing of specimen as well as in the delivery of results.

In the event that the results cannot be furnished within 4 hours of your departure due to exigencies of service on the part of DA and/or our laboratory partners, we will refund the full cost of the test.

DA and/or the partner laboratories shall not be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for costs, loss of income, revenue or profits, business interruption) resulting or arising directly or indirectly from your use of our test services.

The terms and conditions of our Pre-Departure COVID-19 PCR Swab Test service will be shared with you at the point of registration for your review and acceptance before the test.

DA will provide the standardised Pre-Departure COVID-19 PCR Swab Test results memo as guided by the Ministry of Health (MOH). We do not routinely raise additional memos pertaining to pre-departure swab tests.

If you should need additional memos, kindly raise them to our staff prior to the Pre-Departure COVID-19 PCR Swab Test. Additional memos are subject to the nature of the request and/or additional charges.

In the event that the Pre-Departure COVID-19 PCR Swab Test result is positive, we will not be able to issue a memo for fitness to travel. We will contact you to make arrangements for an urgent referral to NCID for subsequent care and management.

The Pre-Departure COVID-19 PCR Swab Test results may return as inconclusive. In the event that occurs, a repeat test may be conducted and is chargeable. Should this result affect your departure, DA and/or the appointed laboratories vendor(s) shall not be held responsible or liable for any claims, damages, losses, expenses, costs or liabilities.