Innovation is at the heart of everything we do. We move fast, embrace change, and use technology to create meaningful impact. We challenge the status quo, experiment boldly, and aren’t afraid to pivot when things don’t work — because every step forward helps us deliver smarter, better care.

Our customers are at the centre of every decision we make. We work hard to earn their trust through care, kindness, and genuine service. Whether online or in person, we strive to meet their needs with innovation and heart, representing DA with pride in everything we do.

We believe great things happen when we stay optimistic and support one another. We bring energy and care to our work, celebrate every win — big or small — and take pride in our collective achievements. At DA, we work hard, laugh often, and inspire each other to do our best.

We push ourselves to grow from good to great. We set bold goals, hold ourselves accountable, and never settle for mediocrity. By staying focused, resourceful, and solution-driven, we create meaningful impact for our teams, our users, and the communities we serve.

Integrity defines who we are. We take ownership of our actions, stand by our decisions, and always act in the best interest of DA and the people we serve. Even when no one is watching, we do what’s right — because trust is built on accountability.

We value honesty and openness in everything we do. We communicate with authenticity, listen with empathy, and encourage open dialogue — even when it’s uncomfortable. By sharing our ideas and feedback with good intent, we build stronger, more collaborative relationships.

We believe that inclusion drives innovation. Our strength lies in our diversity — of experiences, perspectives, and ideas. We work together with respect and empathy, creating a culture where every voice is heard and every individual feels valued.