News: Doctor Anywhere partners with ViettelPay

HANOI, Vietnam, Oct 21, 2019 – Doctor Anywhere (DA) and ViettelPay, part of Vietnam’s largest mobile carrier Viettel, have signed a strategic cooperation agreement to bring a full suite of online healthcare services to ViettelPay’s more than 6 million registered users throughout Vietnam. ViettelPay’s customers will be able to directly connect to Doctor Anywhere’s virtual clinic and consult a locally-registered doctor, as well as access a range of wellness services directly on the ViettelPay App. Payment for doctor consultation, medication, and other services can be made easily using the App.


This unprecedented agreement is set to expand ViettelPay’s reach and influence in the Vietnam market, as the first telco and payment gateway in Vietnam to be integrated with online healthcare services. It is also a significant boost to Vietnam’s healthcare ecosystem, as this partnership is set to make healthcare delivery even more seamless and convenient. With Viettel’s extensive network coverage throughout the country, this will mean that people who live in remote and rural locations will be able to access high quality healthcare on their phones, and make payment easily using ViettelPay’s payment gateway.

Mr. Pham Trung Kien, General Director of ViettelPay expressed his optimism in this partnership, “This cooperation between ViettelPay and Doctor Anywhere will greatly improve the distribution of reliable healthcare in Vietnam. ViettelPay’s users can have direct access to a wide variety of healthcare services anytime, anywhere. All they need is a smartphone connected to the internet.”


In a country of 96 million with a smartphone penetration rate of 84%, anyone with a smartphone can easily download the ViettelPay App and immediately access Doctor Anywhere’s services. This will help to ease the strain and improve efficiency of public healthcare in the country, and bring about better quality of care for the Vietnamese population. This service is slated to go live on ViettelPay App in early 2020.

Mr. Lim Wai Mun, Founder and CEO of Doctor Anywhere, stated: “We are excited to go forward with this partnership with ViettelPay to bring digital healthcare services to more people in Vietnam. I am confident that with this partnership, we can better achieve our vision of a more robust and sustainable healthcare ecosystem in the country and region.”

About Doctor Anywhere

Doctor Anywhere is a regional tech-led healthcare company headquartered in Singapore. With a strong network of established healthcare providers and experienced doctors, Doctor Anywhere’s digital platform enables users to manage their health easily and effectively through the Doctor Anywhere mobile App. Users can consult a doctor anytime, anywhere, and get medication delivered to them within 3 hours.

On the in-App Marketplace, users can shop for a wide range of health and wellness products and services such as nutritional supplements, beauty treatments, physiotherapy sessions, and even book home-based healthcare services – all in one place.

In Vietnam, Doctor Anywhere operates a chain of medical clinics and pharmacies in strategic locations to best meet the healthcare needs of the people.


About ViettelPay

ViettelPay is part of a vast digital ecosystem under Vietnam’s largest mobile network operator Viettel, that includes digital payment gateway, data services, insurance, and e-commerce. It currently serves more than 6 million users throughout Vietnam.

Users of ViettelPay’s digital services enjoy conveniences such as free 24/7 inter-bank transfer, cash transfer across 63 provinces and cities nationwide within 2 to 4 hours, and access to 200,000 points of acceptance for payments and service provision throughout the country. ViettelPay also allows users to access other services such as buy air tickets, book hotel rooms, pay tuition fees, pay for electricity, water, etc. to meet the lifestyle needs of Vietnamese people.

Viettel’s objectives are to bring 26 million customers onto their digital ecosystem, and increase the number of points of acceptance for payments and service provision to 600,000 by the year 2025. Their aim is to bring digital technology that is safe and simple to use to people in rural and remote areas who have little access to traditional financial services.