Engineer, IT Systems

Function


IT Systems Engineer

Location


Singapore

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JOB SUMMARY

As a key member of the local Engineering and Technology team, you will be a trusted partner to the Software Engineering Manager and various stakeholders on IT Systems-related issues.

 

KEY RESPONSIBILITIES

  • Responsible for the Infrastructure platform implementation and operations related to desktop, servers, systems, network and security within Doctor Anywhere.
  • Develop IT solutions in alignment with business requirements.
  • Provide periodic infrastructure health status report and maintain hardware and software assets.
  • Direct the development and maintenance of technical documentation and align with server administration best practices.
  • Provide basic support and/or coordinate conversations between end users and vendors on back office applications such as CRM system (Zoho), Finance system (Quickbook/Oracle Netsuite), Telephony (Aircall Telephony) and other productivity tools (Adobe Reader, Microsoft Office etc).
  • Any other adhoc duties assigned when appropriate.

 

REQUIREMENTS

  • Degree in Computer Science/Information Technology with minimally 3 years of experience working in IT operations, supporting network, hardware systems and applications
  • Has experience administering Firewall (FortiGate), Network (PRTG), VPN, AD and User Accounts, Antivirus, Windows Update, On-prem server/Azure Service and Azure AD, Citrix, File Server and backups etc.
  • Team player with an ability to function effectively in a dynamic and fast-paced environment
  • Strong communication and coordination skills
  • Problem solving aptitude, able to multitask and work on numerous solutions concurrently
  • Highly interested to learn new technologies and methodologies (specifically in cloud-based applications and computing)
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